Privacy Policy

HuluxTV welcomes you. We prioritize safeguarding your private details and respecting your privacy. For any questions or concerns about our data practices or policies, please contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share when signing up for our IPTV service, showing interest in learning about us or our offerings, or reaching out to us.

The private data we gather consists of:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

Our use of the acquired information includes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data is grounded on the following legal foundations:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

We maintain your personal information solely for the time needed to achieve the objectives described in this privacy policy, unless extended retention is required or permitted by legal requirements like tax or accounting.

5. Cookies & Tracking Technologies

We might employ cookies and similar tracking tools to access or store information. These are primarily functional cookies necessary for the website and client area to function correctly, and we do not use invasive tracking cookies for ad purposes.

6. Third-Party Services

We might share your information with external vendors, service providers, or agents who perform services for us or on our behalf and require access to such data to complete their work. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational security measures to safeguard the security of any personal information we handle. However, keep in mind that we cannot assure 100% security for the internet itself.

8. Your Data Protection Rights

Based on your location, you might possess the following rights concerning your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

In order to activate these rights, please contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to individuals over 18 years old. We ensure that no personal information is collected from those under this age.

10. Contact Us

For any questions or comments about this policy, please contact us. contact us via WhatsApp.